| Do you offer access services to Internet
via modem? |
| Yes, ESCALA offers you an access to Internet
in your town to be able to give maintenance to your web site and to receive e-
mail coming from your e-mail accounts. |
| Do you offer
service of Dedicated Connections? |
| Yes, it is the technological
and advanced development of access to Internet, based on technology ADSL (Digital
Asymetrical Subscriber Line) with speeds of 256 or 512 Kbps. It can be connected
to Internet from one to several computers taking advantage of your LAN. |
| Do you offer services of pages design? |
| It's
one of our specialties, if you are interested in us to design your web site, please
send e-mail to: clientes@escala.net.mx |
| Can I verify
the readiness of my domain name or the data of the same one? |
| Yes.
You can verify the domain readiness from our webs site. |
| Can ESCALA process the registration of my domain? |
| Yes.
We will contact InterNIC or NIC (Mexico) once your account has been activated,
to request the registration of a new domain or the transfer of one existent. You
don't need make any procedure with InterNIC or NIC, if you make it you will only
slow more your application. Once formalized the payment, you will be entitleto
use that name, we will be mere middlemen in the administration. |
| How do I transfer files to my web site? |
| The files should
be transferred to the servant web by FTP (File Transfer Protocol). If you have
a connection via modem and it doesn't have software FTP, you can get it gratuitously
off internet. |
| How long is the registration process
of my domain? |
Once InterNIC or NIC (Mexico) notifies that your
domain has been registered (or transferred if it is the case), they usually takes
72 hours for its activation. All the suppliers of Internet should upgrade their
registrations (Charts DNS) that reflect the existence of the new sites. This process
is known as propagation
|
| How long is to create
new account? |
| The activation of a new accountl usually takes
24 hours from the moment that we receive your order. You will receive a notification
by e-mail with your user name, password and FTP servant name.You will be able
to begin to transfer files immediately. . Initially a temporary URL will be assigned
for you, while you are waiting for the finalization of the process of registration
of Domain (interNIC or NIC). |
| Will I have limitless
access to my web site to upgrade my pages? |
| You will have limitless
access to their web site via FTP, you will be able to make it during the 24 hrs.
of the day. This way,you will be able to create or to modify your web pages in
the computer of your house or office and later, via FTP, to go up them to your
web server. |
| Can I use my account for commercial
purposes? |
| Undoubtedly if!, you can use your accountl for commercial
purposes. The www has demonstrated to be a half profitable one to put available
information to the users of Internet. If you want, the protocol of sure commercial
transactions is available(see lodging packages), this provides a sure environment
to obtain payment information (for example numbers of credit card) transmitted
from a web browser to the servant in an encrypted way. |
| Can I resell space inside my own account? |
| Yes!, you can
resell space inside your account. However, you will be responsible for their content.
You can either sell part of the space, as subdominio (www.su-empresa.com.mx/your-client)
or like domain (www.your-cliente.com.mx), in case of being resale in domain we
charged 13 USD, but your client would have the same right that you in our servant.
|
| Do you offer technical support? |
| Yes, we recommend our clients to send for e-mail webmaster@escala.net.mx or
if you prefers to call us to our office to the telephone 53-62-15-68 and 53-62-2362
and with pleasure some of our technicians will help you. |
